Privacy Policy

1. Introduction

Welcome to ChocolateHamper. We treat your personal information with the same care and attention we give to our hampers. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or order from us.

2. Information We Collect

To provide you with our services, we may collect the following information:

• Identity Data: Names and usernames.
• Contact Data: Billing address, delivery address, email address, and telephone numbers.
• Transaction Data: Details about payments and orders you have purchased from us.
• Technical Data: IP address, browser type, and usage data via cookies.

3. How We Use Your Data

We use your data responsibly to:

• Process and deliver your orders.
• Manage your relationship with us (including notifying you about changes to our terms).
• Improve our website, products, and customer experience.
• Comply with legal obligations in the United Kingdom.

4. Sharing Your Information

We do not sell your personal data. However, we may share essential data with trusted third parties solely for business operations, such as:

• Delivery couriers to get your hamper to its destination.
• Payment processors to securely handle transactions.
• Professional advisers (lawyers, bankers, auditors) if necessary.

5. Your Rights

Under the UK Data Protection Act 2018 and GDPR, you have rights regarding your personal data, including the right to access, correct, or request erasure of your personal data. To exercise these rights, please contact us using the details below.